Privacy Policy - La Glass Company LA Glass Company

Privacy Policy

Privacy Policy

Effective Date: April 23, 2026.

1. Information

La Glass Company provides glass window and door installation services. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information, including compliance with applicable telecommunications and messaging regulations.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Personal Information: Name, phone number, email address, and physical address.
  • Service Information: Property details, installation requirements, and project specifications.

3. How We Use Your Information

We use your information to:
  • Provide quotes and installation services
  • Schedule appointments and send service updates
  • Respond to inquiries and customer support requests
  • Send SMS communications (only with proper consent)
  • Comply with legal and regulatory requirements

4. SMS Communications and Consent

By providing your phone number through our website forms, you expressly consent to receive SMS messages from La Glass Company for purposes including:

  • Appointment scheduling and reminders
  • Service updates and notifications
  • Customer support communication

SMS Opt-In Disclosure:

Consent Method:

We only collect SMS consent through explicit opt-in methods such as:

  • Website forms with a clearly labeled checkbox (not pre-checked), stating: “I agree to receive SMS messages from La Glass Company”
  • Verbal or written customer request for SMS communication

We do not use purchased or third-party lead lists for SMS messaging.

5. Sharing of Information and Third-Party Disclosure

We respect your privacy and are committed to protecting your personal information.

No Third-Party Marketing Sharing:

We do not sell, rent, or share your personal information, including your phone number and SMS consent, with third parties or affiliates for marketing or promotional purposes.

Limited Service Provider Use:

We may share your information with trusted service providers (such as messaging platforms or installation partners) solely for the purpose of delivering our services and communications. These providers are contractually obligated to protect your information and are not permitted to use it for their own marketing.

SMS Consent Protection:

Your SMS opt-in consent is used exclusively by La Glass Company to communicate with you.SMS consent is not shared with third parties under any circumstances.

Compliance with Regulations:

We adhere to applicable telecommunications and data protection regulations, including TCR requirements, to ensure your information is handled lawfully and transparently.

6. Data Retention

We retain personal data only as long as necessary for service delivery and legal compliance.

7. Data Security

We implement appropriate safeguards to protect your personal information from unauthorized access or misuse.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for SMS communications at any time

9. Cookies

Our website may use cookies to improve user experience and analyze traffic.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted with a revised effective date.

11. Contact Information

La Glass Company

10201 Lindley Ave apt. H115 Northridge, CA 91325

contactsupport@laemergencyservices.com

818-476-4786

IMPORTANT NOTE:

SMS consent is not shared with third parties for marketing purposes. Your consent is used solely for communication with La Glass Company.